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Managing Organizational Change describes change as an on-going phenomenon, not an event that will soon be over, but a permanent feature of organizational life. This enhanced new edition refocuses on how change is achieved through relational communication based on conversations, narrations and storytelling.
New to this edition:
• An extended coverage of diagnosis and intervention with an emphasis on appreciative inquiry
• Revised cases and newer conversational episodes from a wide variety of organizational settings
• A variety of activities designed to engage students and enhance their learning outcomes.
This textbook is ideal for undergraduate and postgraduate students of change management and for those aspiring to become managers and consultants.